Q1: Is voltage compatible with our local market?

     A: Yes. We can customize voltage according to your country standard, such as 110V, 220V, to meet normal use in your local area.

     Q2: Will the machine be damaged during transportation?

     A: We use export standard fumigation-free plywood case and full protective packaging. Before shipment, we will conduct full testing and safety fixation. Transportation damage rate is extremely low.

     Q3: Can we remove your logo and use our own brand?

     A: Yes. This is one of our most popular OEM services. We can fully support private brand building for overseas markets.

     Q4: How to contact you quickly for inquiry?

     A: You can reach us via:Website inquiry form；WhatsApp / WeChat；Email；Online service.Our sales team will reply within 30 minutes during working hours.

     Q5: Are the VR machines safe for players?

     A: Equipped with safety belt, emergency stop button and soft protection cabin. Motion platform is professionally calibrated, with clear age and height limit standards.

     Q6: Can multiple machines connect to one management system?

     A: Yes, support unified background management, real-time check of income, playing data and device status.

     Q7: What payment terms do you accept?

     A: We accept mainstream international secure payments:T/T (Telegraphic Transfer)；L/C (Letter of Credit, for bulk orders)；Alipay or Wechat.

     Q8: What is your standard payment process?

     A: Normally:(1)、30% deposit to confirm order and start production；(2)、Final inspection, test and video confirmation；(3)、Pay 70% balance before shipment.We can also negotiate flexible terms for long-term cooperative clients.

     Q9: Can we pay after seeing the finished machine?

     A: Yes. After production is completed, we will take detailed photos, videos and live broadcast for you to check every detail. You can arrange balance payment after full confirmation.The premise is that you have to pay a 30% deposit first.